KNEC Diploma in Food and Beverage Management Module III: Principles and Practice of Management past paper July 2020 Answers

Answers for PPM July 2020 Examination

Course Name:  Food and Beverage Management
Also Done By:
-Diploma in Catering and Accommodation Management
-Diploma in Baking Technology
Course Level:  Diploma
Sub Level:       Module III
Course Unit:   Principles and Practice of Management
Exam body:    KNEC
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1.

State four levels of management that may be found in an organization ()

2.

Identify four types of multi-use plans that may be developed during planning process in an organization ()

3.

Outline the steps involved in the process of ‘organizing ()

4.

In relation to control process, explain the difference between feedback controls and feedforward controls ()

5.

Outline four demerits of engaging in corporate social responsibility activities ()

6.

Outline four causes of ineffective coordination in an organization ()

7.

Outline four types of unethical practices that the management of an organization may engage in ()

8.

Highlight four consequences of failing to train employees ()

9.

State four roles of a manager in relation to decision making in an organization ()

10.

State four characteristics of subordinates that may influence the choice of leadership style adopted by a manager ()

11.

Explain four benefits that an organization may derive from adopting the management by objective (MBO) techniques ()

12.

Explain four advantages of the matrix organizational structure ()

13.

Highlight four psychological barriers to effective interpersonal communication ()

14.

Explain four circumstances that necessitate effective coordination in an organization ()

15.

The government usually participate in business through parastatal bodies. explain the objective it aims to achieve through such participation ()

16.

Outline four characteristics of the system approach of management ()

17.

Management is considered both a science and an art. Outline four facts that justify the view of management as a science ()

18.

Organizations that use budget as a tool of control face certain challenges. Explain four such possible challenges ()

19.

The need to transfer an employee may arise due to reasons. outline four such reasons ()

20.

Explain four challenges that are faced by a human resource manager when undertaking human resource planning ()

21.

Explain four limitations of using financial rewards to motivate employees ()

22.

Outline four roles of control in a food establishment ()

23.

Explain four reasons That make it necessary for organization to identify their core values ()

24.

Some managers have personal weakness that hinders delegation to their subordinates. Explain four such weakness ()

25.

Highlight four disadvantages of democratic leadership ()