KNEC Craft Certificate in Human Resource Management Module II Office Organization Past paper November 2022 Answers

Answers for Craft Certificate in Human Resource Management Module II Office Organization Past paper November 2022

Course Name:  Human Resource Management
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Course Level:  Craft Certificate
Sub Level:       Module II
Course Unit:   Office Organization
Exam body:    KNEC

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1. List three managerial functions of an office manager. ()

2. Name four types of partners in a partnership form of business organization. ()

3. List four types of organization structures that may be adopted by an enterprise. ()

4. State three factors that may influence the choice of office location. ()

5. State three features of a landscaped office layout. ()

6. List three types of indexes used in a registry. ()

7. State three types of employment relationships between an employer and an employee ()

8. State three advantages of the short message service (SMS) method of office communication. ()

9. List three responsibilities of a public relations manager in an organization. ()

10. Name three types of equipment that may be found in a cash office. ()

11. Outline four ways in which the management of an organization may enhance the security of office premises. ()

12. Highlight six features of a good organization structure. ()

13. Explain six benefits of providing adequate lighting in an office. ()

14. Outline four uses of organization charts. ()

15. Explain six benefits that an organization may derive from adopting an appropriate office layout. ()

16. Highlight four ways of safeguarding cash in an office. ()

17. Explain six measures that an office manager should take to enhance good relations with office staff. ()

18. Outline four circumstances under which an organization may find it appropriate to adopt the micro filming method of keeping office records. ()

19. Give four reasons that make effective internal communication important in an organization. ()

20. Explain six measures that an office supervisor should take to control the consumption of office stationery. ()