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a)Define ICT.
b)State ways by which ICTs have improved communication.

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Explanation/Answer Text:
a)Refers to the combination of telecommunication and computing technologies to enhance communication.

b)
-Introduction of mobile phones enabling people even in remote areas to enjoy telephone facilities.
-Enable people to communicate through the internet and telephone services.
-Enable people to send and receive facsimile (fax) messages using a fax machine.
-People can communicate through the internet.
-It is possible to have real-time interactive chats with friends and relatives through chat rooms and social websites such as Facebook.
-People are able to regularly receive current news items.
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