KNEC Diploma in Food and Beverage Management Module III: Principles and Practice of Management past paper November 2017 Answers

Answers for PPM November 2017

Course Name:  Food and Beverage Management
Also Done By:
-Diploma in Catering and Accommodation Management
-Diploma in Baking Technology
Course Level:  Diploma
Sub Level:       Module III
Course Unit:   Principles and Practice of Management
Exam body:    KNEC
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1.

Explain two international roles of a manager ()

2.

State four features of the systems approach to management ()

3.

Outline four ways in which an organization may demonstrate social responsibility towards the consumer of its products ()

4.

Describe two types of single-use plans that may be formulated in an organization ()

5.

Outline four uses of an organizational chart ()

6.

State four causes of inefficient co-ordination in an organization ()

7.

Outline four non-budgetary control tool that may be used by an organization ()

8.

Outline four personal traits of a manager that may influence his choice of leadership style ()

9.

State four factors that make it difficult for managers to motivate employees ()

10.

State four advantages of using external sources of recruitment ()

11.

Highlight four contributions of Henry Gantt to the development of management ()

12.

Explain four factors that may influence the type of social responsibility activities an organization may engage in ()

13.

Explain four factors that may determine the level of decentralization adopted by an organization ()

14.

Explain five reasons that make planning a core function of management ()

15.

Explain five measures that should be taken when carrying delegation in an organization to ensure it is effective ()

16.

The budgetary control system has certain limitation that hamper its effective. Explain four such limitation ()

17.

Explain the circumstances under which the democratic style of leadership may be appropriate to use in an organization ()

18.

Outline four advantages of grapevine communication ()

19.

Explain five challenges that an organization may face as a result of operating with a demotivated workforce ()

20.

Explain five ways in which the information obtained from job analysis may useful to an organization. ()

21.

Mr. Baraka has been appointed as a supervisor at Kwark limited. Outline five duties that he is expected to perform in the organization ()

22.

Highlight Five functions of an ethical committee in an organization ()

23.

Explain five measures that the management of an organization should be take to improve industrial relations ()