KNEC Diploma in ICT module III Management Information Systems past paper: July 2019 Answers

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Course Name:  Information and Communication Technology
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Course Level:  Diploma
Sub Level:       Module III
Course Unit:   Management Information Systems
Exam body:    KNEC
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Outline four components of an information resource ()

Rubbia bank has installed a transaction processing system for its operations. Explain three benefits of this system to the bank. ()

Rancho Company requires an accounting information system and have opted to use their ICT staff to develop it. Explain three benefits of this move to the company ()

Distinguish between copyright and intellectual property as applied in computer ethics ()

Outline two benefits of distributed systems ()

Freshman Ltd intends to implement new governmental legislation to their existing information system. i) Describe a suitable type of system maintenance that would be performed on the system to incorporate this legislation ii)Explain two other types of system maintenance ()

A certain company has established that its information is being electronically eavesdropped through their telephone lines. Explain three measures that the company could put in place to minimize this crime. ()

Cantata motor assembly plant intends to use product differentiation strategy to gain an advantage over its competitors. Explain three ways in which information systems could assist the firm use this strategy ()

Explain how management information systems facilitate the execution of each of the following organizational task: i) coordination; ii) planning; iii) control. ()

10.

Explain three ways in which decision support systems are applied in an organization ()

11.

The management of Jolene Company has incorporated a social interaction platform in its management Information system. Explain two reasons for this move ()

12.

Jabali company intends to secure its management information systems. Explain two physical measures that the company could put in place ()

13.

Explain the term cyber warfare as used in computer ethics ()

14.

Describe each of the following types of information systems. i) Group decision support system; ii) Executive information system; iii) Enterprise resource planning system ()

15.

Outline four attributes of information as a resource in an organization ()

16.

Table 1 shows the sequence of activities and their respective duration in a week project. Use it to answer the question that follow. i) Construct a network diagram to represent the information in Table 1. (3marks) ii) Identify the critical path from the network diagram. (3marks) iii) Assuming task D was delayed for 2 weeks, determine the possible finish time for the project. ()

17.

Describe each of the following approaches to organizational development; i) socio-technical; ii) behavioral ()

18.

Distinguish between real-time and batch modes of data processing ()

19.

Most organizations align their information system functions to their business strategic plan. Explain three benefits of this alignment. ()

20.

Managers are often faced with task of decision making for their organization. Outline the sequence of this decision making process ()

21.

Explain three ways in which cultural barriers pose challenges to developing global information systems. ()

22.

Distinguish between information system literacy and computer literacy ()

23.

Teamwork is strategy being embraced by managers to improve their organizations performance. State four communication technology tools that used to facilitate this strategy ()

24.

Most companies have embraced cloud-computing technology in their operations. Explain three possible risks that could arise from the use of this technology ()

25.

Outline four factors that could influence the choice of an information system acquisition method ()

26.

Explain the following types of decisions, stating the level of management where each could be applied; i) Unstructured; ii) Structured; iii)Semi structured. ()

27.

Digital Library materials have become popular among producers and publishers globally. Outline four reasons for the popularity of these materials ()

28.

Arbiter Hospital has installed an expert system to assist its operations. Explain three ways in which the system could be used by the hospital ()

29.

Outline four components of an information system plan ()

30.

Explain one reason why an organization may choose not to connect its management Information System to the Internet. ()

31.

Distinguish between value chain and value system as applied in Management Information Systems ()

32.

Kombi Company has noted that some of its employees are resistant the newly installed information system. Explain three causes of this resistance ()

33.

Consider the following issues at work places. - use of assigned access privileges to make changes to an MIS for personal gain. - a company that installs copyrighted software. - requesting for a fee to award a job to unqualified application. - an employer who fails to pay employees their dues. Classify each of them as either moral or legal issues. ()