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<=KNEC Diploma in ICT Module III: Management Information Systems past paper November 2021

Distinguish between perfective and preventive system maintenance

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Questions List:

1. Outline two challenges of emerging trends in Management Information systems
2. Masomo institute installed a new information system for data processing. Explain three guidelines that could be applied to ensure responsible use of this system
3. A County Government intends to establish information centres. Explain three services that are likely to be offered in the centers
4. Ujuzi Institute engaged John as the ICT project manager. Explain two roles that he could play
5. Outline two causes of failure to complete an ICT project as scheduled
6. Explain two circumstances that leads to an effective change programme in organization through the use of information systems
7. Explain socio-technical view as used in information systems
8. Explain two factors to consider when using information systems for decision making.
9. Viuali Company Ltd conducts its business globally. Describe two types of information systems the company could use
10. Outline two differences between Critical Path Method (CPM) and Project Evaluation and Review Technique (PERT) as used in project management
11. Describe adaptive system maintenance as used in information systems
12. A Technical Institute is undertaking an ICT project. Explain two attributes the project should exhibit
13. Tegeo Industries prefers using web-based IS project management. Explain three reasons for this preference
14. Differentiate between functional and management activity approaches to information systems classification.
15. Outline two characteristics of an information system for each of the following dimensions: i) time; ii)Content iii) Form
16. Explain two importance of management information system in an organization
17. State two criteria used to measure information system performance after a maintenance activity
18. Distinguish between perfective and preventive system maintenance
19. Bidii Institute uses an executive support system. Describe two features of this system
20. Outline four stages of project management
21. Tunzi Institute outsourced its information system functions: i) Explain two merits of this approach ii) Outline three limitations of this approach
22. Differentiate between physical and human information systems resources
23. Explain the term spooling as used in information system ethics
24. The following are types of plans: rules, visions, procedures, mission, policies, regulations and strategy. Classify each of the plans according to the level of management.
25. Outline two results of automating workflow procedures
26. Explain three types of decisions that could be made at each level of management in typical organization
27. Janet, an ICT manager, uses a technique in which the start and finish times of a project are known with certainty. Explain three time estimates for the other activities in the project
28. State four functions that could be carried out using an Enterprise Resource Planning (ERP) in a typical organization
29. Differentiate between expert and artificial intelligent systems
30. State two impacts of computer crimes to a business
31. Outline two criteria for information system acquisition
32. Explain each of the following terms as used in information systems ethics: i) passive attack; ii) integrity
33. Pendo Company has adopted office automation systems. Explain three advantages of these systems
34. The management of a company prepared ICT security policy document. Explain three control measures that could have been included in the document
35. State two information systems planning methodologies
36. Outline two approaches that could be used to implement virtual offices
37. A system analyst provided a high maintenance cost estimate. Explain three factors that influenced this cost
38. Explain two mechanisms that could be used when dealing with personnel in an organization with respect to information systems ethics
39. Newton Company Ltd is planning for a new information system. Outline the steps the company could take for an effective system plan