KNEC Diploma in ICT module 1 Introduction to ICT and Ethics past paper: July 2019 Answers

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Course Name:  Information and Communication Technology
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Course Level:  Diploma
Sub Level:       Module I
Course Unit:   Introduction to ICT and Ethics
Exam body:    KNEC
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State two equipment’s other than computers are likely to be found in the ICT department of a typical organization ()

Student use snap-chat to communicate. Outline two challenges they are likely to face ()

Kisima company intends to network all its computers. Explain two disadvantages of this move to the company. ()

Jacky had the following devices in the computer laboratory. Keyboard, printer, plotter, speaker, scanner, mouse, trackball, monitor Classify them as either input or output device ()

Describe the function of plotter ()

A lecturer at Masomo Bora technical is preparing a lesson on the topic Emotions. Explain three positive ways of expressing emotions that could be included in the lesson. ()

Explain three uses of information communication technology in a college ()

i)With the aid of a diagram, describe bus topology ii)State two advantages of the topology described in (i). ()

The management of the Sweet land company intends to use preventive approach to manage conflict among its employees. Explain three methods they could use to achieve this. ()

10.

On a particular day, a secretary performed the following activities in the office. -Opening and reading office email message -Calling friends with office phone -Hosting a relative in the office -Printing internal memo for meeting. Classify each of the activities as either ethical or unethical ()

11.

Outline four physical security measures that a company could implement in their ICT department. ()

12.

Explain three challenges an organization could face when engaging on social responsibility ()

13.

Sadic company is contemplating replacing the off-the –shelf with tailor made software. Explain three benefits that the company would realize from this move ()

14.

Outline four reasons that could lead to unethical behaviors in information communication technology ()

15.

State two roles of each of the following computer personnel: (i)Programmer ii)Database administrator. ()

16.

Goldie company limited developed an ICT policy explain three benefits the company would accrue from this ()

17.

Explain the function of the following computer keyboard keys: (i) Prt Scr ii) Home ()

18.

With the aid of block diagram, describe the functional components of a computer system ()

19.

Kiboko company limited uses an impact printer for printing. Outline challenges the company would face by using such a printer ()

20.

Distinguish between a router and a bridge as used in computing ()

21.

Explain the importance of self-awareness to a college student ()

22.

Bilal company limited has trained its employees on resolving company conflicts. Explain two benefits of this training to the company ()

23.

Distinguish between leasing and outsourcing method of software acquisition ()

24.

The management of Zackies Ltd. Uses information communication and technology legislation in their company. Explain two sources of such legislation ()

25.

State four characteristics of fourth generation computer ()

26.

Faida Co. Ltd has been experiencing a lot of conflicts between workmates. Explain two causes of such conflicts ()

27.

Distinguish between magnetic and optical storage devices giving an example in each case ()

28.

The management of Fre-ex company has a life skills training programme for its staff. Explain three benefits the company would realize from this training ()

29.

Explain two circumstances that would make a student prefer use of LCD monitors to a CRT monitors ()

30.

Outline four characteristic of a super computer ()

31.

Explain each of the following types of conflict resolution: (4 marks) (i) Approach–Approach (ii) Approach –Avoid ()

32.

Describe the term Ergonomics as used in information communication technology ()

33.

Differentiate between micro and mini computers ()

34.

Galnic company has opted to use electronic money to pay its suppliers instead of cash. (i) Explain two benefits the company would realize from this move ii)Outline two challenges the company is likely to face ()

35.

Outline four unethical behaviors that are common to computer technician while executing his duties ()

36.

Pasha, an ICT Manager, intends to buy a software for her organisation. Explain three factors she should consider ()

37.

Titus, a computer user, has been experiencing back pain as a result of using a computer. Outline four precautions that he could take to resolve this ()

38.

Zawadi company is planning to clean up the neighboring town as part of its social responsibility. Explain one importance of this exercise to the company ()

39.

Differentiate between distress and eustress as type of stress ()